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The Commissioner is responsible for setting out the priorities for the Constabulary in the Police and Crime Plan, holding the Chief Constable to account on the public's behalf, setting the police budget, and commissioning services to prevent and tackle crime and support victims.
The Chief Constable is responsible for operational decisions such as where police resources are directed, the overall police response to crime and major or critical incidents, and the overall day to day running of Cheshire Constabulary.
To ensure your query gets to the right place as quickly as possible, please see the following advice on who to is best placed to assist with a particular issue:
- Report a crime directly to the police online or via 101 or 999. Always contact 999 in an emergency. If you are a BSL user in an emergency, contact the police using the 999 BSL UK Emergency Relay Service.
- Updates on a crime that has been reported or following up on an interaction with the police
- Resources and action in your local area.
- Make a complaint if you are unhappy with the outcome of an investigation or Cheshire Police’s actions.
Contact Details
Email
You can email the Commissioner using our contact form.
Phone
01606 364000
Address
Cheshire Police and Crime Commissioner
Runcorn Town Hall
Heath Road
Runcorn
WA7 5TD
If you’re interested in our house rules with regards to why we do what we do on our social media pages, read our social media house rules.
Compliments and Complaints
The Police and Crime Commissioner welcomes feedback from members of the public and such feedback is a vital source of evidence to help the Police and Crime Commissioner and Chief Constable drive improvements in policing.
Police Misconduct Hearings
A police misconduct hearing takes place when it is believed a police officer has breached the standards of professional behaviour.
Police officer misconduct hearings are governed by legislation, which was most recently amended by The Police (Conduct) (Amendment) Regulations 2024, which came into force on 7th May 2024.
Media Enquiries
Email
opccmediadesk@cheshire-pcc.gov.uk
Phone
01606 364000
Address
Cheshire Police and Crime Commissioner
Runcorn Town Hall
Heath Road
Runcorn
WA7 5TD
Freedom of Information and Subject Access Requests
The Freedom of Information (FOI) Act 2000 gives a general right of access to all types of recorded information held by public authorities, sets out exemptions from that right, and places a number of obligations on public authorities. This includes central and local government, non-departmental public bodies, the police, the health service and schools, colleges and universities.
Police Complaint Review
The Policing and Crime Act 2017 and supporting regulations made significant changes to the complaints and disciplinary systems that took effect from 01 February 2020. They introduced a number of changes designed to achieve a more customer-focused complaints system.
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