Call Management Auditor

Call Management Auditors meet monthly and undertake an audit of randomly selected emergency (999) and non-emergency (101) calls received by the Constabulary’s Force Control Centre to ensure that the demands and expectations of the public are met through call handling and incident response standards.

All audits conducted are recorded electronically and reviewed by the Cheshire Police and Crime Commissioner team and Constabulary’s Force Control management team.

We currently have a number of experienced and dedicated volunteers who work hard to ensure standards are high and that members of the public are well-serviced.

Call Management Auditor guidance document

Additional information about the Call Management Auditor role can be found in this guidance document.

Call Management Auditor Reports

Read the latest annual report from the Call Management Auditors.

Would you like to get involved?

If you are interested in becoming a Call Management Auditor, please leave us your details here so we can have a chat with you and let you know when we have any vacancies.